Choose the integration Experts
Magic’s extensive research and significant experience with integration makes it easy for you to access and integrate ServiceMax business objects with your organization’s systems - streamlining your workflows and providing you peace of mind, knowing you have the best solution and a team of integration experts supporting you.
On-prem, Cloud, or Hybrid - you choose
Our robust integration platform enables ServiceMax users to maximize productivity, service revenues and perfect service delivery through code-free integration with ERP, CRM, and all other enterprise systems. Whether your systems are on-premise or on the cloud, Magic xpi provides a flexible and cost-effective integration solution.
|Automate work order processes, scheduling, routing, logistics, billing, invoicing, and more||Improve First Time Fix Rates by integrating purchase histories, parts inventories and documentation - ensuring techs show up prepared and reducing emergency shipments||Synchronize master data such as: account names, locations, and product catalogues, between ServiceMax, ERP and other systems|
|Optimize end-to-end field service operations by automatically triggering processes across ERP, CRM, WMS, TMS and PLM systems||Improve customer service and cross-sell/upsell opportunities by enabling field service teams to view customer inquiries, full order and service histories, warranty status, and more|
Featured ServiceMax Integration Customer
"Our app required integration between our ServiceMax and Oracle’s JD Edwards EnterpriseOne systems. Magic’s prebuilt adapters along with its visual drag and drop data mapper allowed us to complete the integration weeks sooner than we expected."
Software Development Manager at Superior Industries
Westmor Industries needed to integrate its ServiceMax and Oracle’s JD Edwards EnterpriseOne system for its mobile app. They implemented various business processes, including automated exchanges and updates to sales orders, work orders, parts requests, and payroll time.
Magic’s extensive integration experience and pre-built connectors along with its visual drag and drop data mapper allowed Westmor Industries to complete the integration weeks sooner than expected.
By taking care of the difficult data transformations behind the scenes, Magic xpi Integration Platform allows mobile developers to be more productive and to enjoy creating the best user experiences rather than needing to understand the nuances of different IT systems.